Free UK Delivery over £99 | Free UK Exchanges | 365 Day Returns

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Christmas Info - Order cut-off & Returns period


Returns period:

We will operate an extended returns period, up to the 25th Jan 2021, for any items bought between October 1st and December 24th.
You can easily book returns and exchanges by using the links in the footer of our website.

Xmas Delivery, UK orders:

For delivery in time for Xmas day you can place your order up until:
 - 1pm on Monday 21st December for 'Standard delivery' parcels
 - 1pm on Weds 23rd December for 'Premium Delivery' parcels
(make sure you choose 'Next Day delivery' at checkout).


Xmas Delivery, International Orders (not United Kingdom):

The estimated delivery time for your destination country is displayed when you reach the checkout stage of our website. Please use your best judgement when ordering for Xmas delivery, accounting for the fact that international deliveries are more likely to experience delays. We always recommend choosing the 'DHL' option at checkout during pandemic times.

Order in good time!:

We recommend that you always order as early as possible. We go out of our way to make sure all orders reach customers in time for Xmas, but as with all delivery companies; the occasional parcel can experience delays.

Xmas Orders dispatch times:

We will be dispatching orders on the following days:
Weds 23rd Dec
Thursday 24th Dec
Tuesday 29th Dec
Wednesday 30th Dec
Thursday 31st Dec
Tues 5th Jan onwards >

We will not be dispatching orders on:
Xmas Day
Boxing Day
26th Dec (Weekend)
27th Dec (Weekend)
28th Dec (Bank Holiday)
New Years Day
2nd Jan (Weekend)
3rd Jan (Weekend)
January 4th (bank holiday)

Thanks for your patience!
As usual; we do not dispatch orders on weekend days. This year happens to have rather large gaps in order dispatch times due to the way weekend days and bank holidays fall. Thank you for your patience while we dispatch your orders and reply to enquiries.
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